Our mission is simple. Stop E-commerce returns from going to landfills.

Problem

The way we consume things is changing. Previous generations went to stores to purchase the majority of their goods. Today most people buy the majority of their goods online. In theory, this should be better for the environment. You aren’t driving to buy a product and then going home. Now that item is only being delivered to you. Great right? Unfortunately, online products are returned at a 2x higher rate.

Impact

Unfortunately, its negative impact on our planet isn’t improving E-commerce as we hoped. We are consuming more products every year as Americans. In 2019  Americans sent 5 billion pounds of returned goods to landfills.

Solution

The question then becomes how can we make our impact less damaging to the environment. To put it simply make sure those goods get used again. Other retailers have decided that these goods can’t be resold. We say that’s wrong and they can. So our goal is to give every returned good a chance at being helpful.

What we have achieved so far

We have calculated the weight of every shipment that we have received. We have saved roughly 1.2 million pounds* of waste from heading to landfills. (Updated April 2023)

What can you do?

  • Purchase from second-hand shops and support a circular use of goods

  • Think before you buy

    • Next time you go to make a purchase think if you really need it

Percentage of product returns - E-commerce vs. physical stores

Millions of pounds of waste prediction by years projection*

What we saved vs. What US consumers produce